Live service connection pendingAEP PRIME / SERVER SYSTEMS
AEP PRIMEDISCORD SYSTEMS
SUPPORT CENTRE

Tell us what
needs attention.

Send a support request from the panel at the bottom of this page. After Discord login, the bot API forwards your message to the configured support inbox.

BILLING AND ACCESS

Premium support

Include your Discord account, selected plan, and Cashfree order ID when asking about a payment. Never send card details, UPI PINs or bank passwords.

Review plans
SERVER SETUP

Bot configuration

Share the server ID and a short description of the issue if needed. Do not share bot tokens or private webhook secrets.

Open dashboard
Support requests are delivered only when the AEP_PUBLIC_SUPPORT_CHANNEL_ID variable is configured on the bot host and that channel is accessible to the bot.